SAP C4C Introduction and Overview

SAP Cloud for Customer (SAP C4C) is a software as a service (SaaS) platform for sales and service. The platform is formed of SAP Cloud for Sales and SAP Cloud for Service, which are marketed as separate entities by SAP. SAP Cloud for Customer operates on the SAP HANA Cloud Platform . It is available on a per-user subscription basis.

According to SAP, SAP Cloud for Customer is designed with a mobile-first approach to adhere to the requirements of today's sales and service professionals who need information about customers at any time and in any location. The focus is on ease of use and getting more production out of the tool rather than spending time entering information. The user experience was built especially for SAP Cloud for Customer and is based on Fiori design principles.

SAP C4C is based on the following individual products −

SAP Cloud for Sales
SAP Cloud for Social Engagement
SAP Cloud for Marketing

Key objectives of SAP Cloud for Customer −

Business Processes
Collaboration
Relationships
Insight

6 Reasons to choose SAP C4C

Features that customers are searching for in C4C

• One of the key advantages of utilizing SAP C4C is its activity use cost and operation maintenance.

• SAP C4C solution is overseen by the merchant and every single operational cost and maintenance is the seller's duty.

• You can take licenses according to your prerequisite and it can be expanded on request.

• You can get all client data in any case where they are put away or accessible.

• SAP C4C solution enables you to oversee client needs from anyplace and with seven-layer security from cloud specialist organizations.

• SAP C4C depends on cloud and utilize secure and quick communication utilizing the web, mobile and supporting mobile platforms iOS, Android, and Windows devices, in both online and offline mode.

SAP C4C Organizational Management

Organizational Management (OM) gives the central source of hierarchical data in SAP C4C. It is utilized for making the organizational structure and gives a graphical portrayal of an association diagram. Furthermore, it demonstrates the distinctive elements and parts of the organization. SAP Cloud for Customers gets to OM at whatever point business forms require data identified with the organization's association.

To set up a right association structure, you ought to take after-

• Time Dependency:

All the data put away is time-dependent, as you have to enter a legitimate from and to date.

• Active Version versus Planning Version:

You can likewise choose between the planning version and the active version of the authoritative data.

• Consistency Checks:

You can play out a few checks, which help in keeping up OM constantly.

• Partial Activation:

You can likewise initiate a hierarchical structure in parts while proceeding to work with different parts.

SAP C4C Organizational Structure

An association can be organized in various routes in view of the objectives and targets and it characterizes the modes in which an association works. The organizational structure set up characterizes the reporting lines and automatic work distribution.

Setting up an organizational structure empowers automated directing of work, for example, leads, records, and administration demands. The hierarchical structure involves units and gives a brought together, a graphical portrayal of your organization's authoritative information.

Choose whether-

• You need to disperse the work in light of your organization's structure.

• You have made or uploaded representative and product data.

• You have assembled every one of the information important to the authoritative administration, for example, the lawful, administrative, and functional data of your endeavor.

When you set up a hierarchical structure, it is constantly suggested you take the top-down approach, i.e., begin with the organization home and include the business lines, sales, and service team.

SAP C4C Integration

SAP C4C solution can be easily integrated with SAP ERP and CRM on-premise solution. There are two ways of integration· SAP Process Integration PI/PO:This integration is recommended when you are already using process integration for on-premise systems. · SAP HANA Cloud Integration HCI − This integration is recommended when you have to perform cloud-to-cloud integration.

The C4C integration to CRM on-premise could be on the basis of −

Level of customization required
Whether the functionality is required to be on the cloud/on the field
The master data governance rules within the company
Sales organization structure, etc.

Advantages of SAP C4C

Following are the benefits of using C4C management −

One of the key benefits of using SAP C4C is its operating expenditure cost and operation maintenance.
You can take licenses as per your requirement and it can be increased on demand.
SAP C4C solution is managed by the vendor and all operational costs and maintenance is the vendor’s responsibility.
SAP C4C solution allows you to manage customer needs from anywhere and with seven-layer security from cloud service providers.
You can access all customer information regardless of where they are stored or available.
SAP C4C is based on cloud and uses secure and fast communication using web, mobile and supporting mobile platforms iOS, Android, and Windows devices, in both online and offline mode.

SAP C4C Online Training at Best Online Career

SAP C4C Training sessions are conducted by certified SAP C4C Professionals with 100 % Quality Assurance. With an experienced certified practitioner who will teach you the essentials, you need to know to kick-start your career on SAP C4C Implementation. Best Online Career makes you more productive with our SAP Cloud for Customer Training. Our training style is entirely hands-on.

What we promise at Best Online Career

1) We offer convenient batches and timings for the classes and are arranged upon the flexibility of both the Trainee and the Trainer according to their availability.

2) We offer free online demo session, Trainee can attend the demo session, asses the Trainer and after that join the course.

3) We offer excellent course material and also share project scenarios which are like what you work when you go to the corporate environment.

4) We share recorded videos of each training session so that you can review them later as well. The videos created by experts makes it easier for learning professionals.

Why Best Online Career?

Best Online Career is one of the best SAP Online Training institutes to present excellent SAP education. It has experience in SAP Training and SAP Consulting for more than 9+ years. Best Online Career have branches in India (Pune, Mumbai, Hyderabad, Bangalore, Chennai, Gurgaon, Noida, and Delhi), UK (London), and USA (New York), Singapore, Australia, Canada etc.

Best Online Careers C4C Online Training Course is designed to make you a specialist in utilizing SAP C4C and learn all that is required for implementing, configuring and maintaining SAP C4C module. During the SAP C4C Online Training sessions, the trainer will give you the SAP C4C Training Material and Videos for topics that are covered during the training sessions.